Beyond Chatbots: What is Generative UI? — AI Frontend (P1)
Over the past two years, the software industry has been swept up in the “Chat-in-a-box” storm. A multitude of companies have embedded a chat window (usually in the right corner of the screen) into every application—from core banking systems and ERPs to HR management software—with the hope that AI will automate all user actions. But reality has proven the opposite. 1.1. The Chatbot Paradox in Enterprise Software Chatbots (or natural language conversational interfaces) initially felt extremely powerful. But when applied to complex professional tasks, they expose fatal flaws in UX (User Experience): ...